RYCE Blog » ramen http://www.ryce.biz/blog RYCE Business Blog, Clothing Apparal, Events, and Adventure Tue, 15 Feb 2011 22:23:21 +0000 http://wordpress.org/?v=2.8 en hourly 1 Customers Are Not Always Right! http://www.ryce.biz/blog/2009/10/customers-are-not-always-right/ http://www.ryce.biz/blog/2009/10/customers-are-not-always-right/#comments Wed, 14 Oct 2009 04:24:17 +0000 RYCE Randy http://www.ryce.biz/blog/?p=338 So this is a summary of what happened at my work two days ago. You can imagine why I was so pissed off at the customer and my boss.

Customer: “What is the difference between your ramen soup and nabeyaki udon soup?”

Me: “The ramen noodles are thin and the nabeyaki udon noodles are thicker.”

Customer: “I want the thick noodles then.”

(So I order him the nabeyaki udon, he eats half of the bowl, then complains to my manager that I got him the wrong one.  My manager comps the nabeyaki udon and takes me to the back.)

Manager yells at me: “Why did you give him nabeyaki udon? He doesn’t know the difference between thin and thick! Use common sense! You do this every time, EVERY TIME!”

(Thinking to myself, “I’m sorry, next time I won’t give the customer what he asked for”)

- RYCE Randy

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